Domino's Pizza: I called in a carry out order... One medium piz...
A Domino's Pizza customer review by GetHuman user GetHuman-166163 from November 17th, 2017
Background on GetHuman-166163's case
GetHuman: GetHuman-166163 - can you tell our other Domino's Pizza customers when your case took place?
GetHuman-166163: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-166163 a list of common Domino's Pizza problems)
GetHuman-166163: "Missing Order" was why I was trying to call.
GetHuman-166163's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-166163: I called in a carry out order... One medium pizza half Pepperoni half ham. They told me over the phone ** minutes so I waited, got there when they said it should have been done. I sign my bill and am told it will be done in a minute. * minutes later the guy who helped me says it will be another ** minutes due to it was never put in the oven ( I heard them in the waiting area) I then ask if I can use the restroom since I had to go very bad ( just came out of a massage and drank a lot of water) the guy says he will ask if that's okay. But I watch him walk over, stand and stare at the leader on deck, then walks off after not saying anything. Then comes back and says no I can't. So I end up waiting the full ** minutes and still no pizza. In fact two others who walked in while I was waiting got (*) pizzas before I did. This is completely retarded and rediclous. You have lost my business Dominos.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
GetHuman-166163: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-166163: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
GetHuman-166163: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
GetHuman-166163: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-166163 taken from his Domino's Pizza customer service problem that occurred on November 10th, 2017.