Domino's Pizza: I did not mind the wait, it was the MANAGER on...
A Domino's Pizza customer review by GetHuman user ~CRYWINK from November 18th, 2017
Background on ~CRYWINK's case
GetHuman: ~CRYWINK - can you tell our other Domino's Pizza customers when your case took place?
~CRYWINK: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~CRYWINK a list of common Domino's Pizza problems)
~CRYWINK: "Delivery Problem" was why I was trying to call.
~CRYWINK's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CRYWINK: I did not mind the wait, it was the MANAGER on the phone who was the most rude and unhappy person I have EVER dealt with in food service. She would not even give me her name and made me feel like I was a bother! My pizza came SMASHED and STUCK TO THE BOX and she told me she didn't apprciate me telling her that I was accusing her of sabotaging my food (which I did not even call her about) I call because of her demeanor over the phone regarding my CC.If you are ever visiting the Flint, MI aera and residing in the Holiday Inn Express, DO NOT CALL THE DOMINOS PIZZA IN THAT AERA (***) ***-****. EXTREMELY UNPROFESSIONAL!! She hung up on me twice!!!!
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~CRYWINK: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CRYWINK: I'd give them a two out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~CRYWINK: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~CRYWINK: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CRYWINK taken from his Domino's Pizza customer service problem that occurred on November 14th, 2017.