Domino's Pizza: I have been waiting for over an hour for my foo...

A Domino's Pizza customer review by GetHuman user ~Diane Fletcher from November 25th, 2017

Background on ~Diane Fletcher's case

GetHuman: ~Diane Fletcher - can you tell our other Domino's Pizza customers when your case took place?
~Diane Fletcher: Yeah. It was morning, on November 22nd.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Diane Fletcher: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Diane Fletcher a list of common Domino's Pizza problems)
~Diane Fletcher: "Complaint About an Order" was why I was trying to call.

~Diane Fletcher's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diane Fletcher: I have been waiting for over an hour for my food and it is still not here. I will contact the corporate office with this complaint. I do not have service like this in Texas and this is the worst I've ever experienced. I want a full refund, this is the worst manage business I've ever seen before, and I have worked in the food industry for over ** years. Please contact me at DG*****@***.com
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Diane Fletcher: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diane Fletcher: I'd give them a four out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Diane Fletcher: For that I would say five out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Diane Fletcher: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diane Fletcher taken from his Domino's Pizza customer service problem that occurred on November 22nd, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Diane Fletcher's Domino's Pizza Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Domino's Pizza, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Domino's Pizza in any way.

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