Domino's Pizza: I have never been so disrespected be for in my...
A Domino's Pizza customer review by GetHuman user ~L Belton from November 24th, 2017
Background on ~L Belton's case
GetHuman: ~L Belton - can you tell our other Domino's Pizza customers when your case took place?
~L Belton: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~L Belton a list of common Domino's Pizza problems)
~L Belton: "Overcharge/Strange charge" was why I was trying to call.
~L Belton's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~L Belton: I have never been so disrespected be for in my ** years by a child. Steven at the ridgeland, ms store actually told me that he didn't have time to deal with my issue regarding my order that I had received bexause hr was busy. He then stated to me that I must be ine of those that call to argue. Mind you all I said to him was that I had never gotten a pizza in this condition and we order twice a week. Once he told me that he didn't have time to deal with it, I asked for the manager he tells me that he is the manager and again he doesn't have time. I said I can call back tomorrow. He said that I can call and talk to crystal to rush me off the phone. I am horrified that your company would hire a manager of that capacity. He is not what I would want representing my company. I posted on social media regarding the situation along with picture of what I received and the words I were told by your manager. Seems that this person has a track record and seems that no one is doing anything about
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~L Belton: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~L Belton: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~L Belton: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~L Belton: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~L Belton taken from his Domino's Pizza customer service problem that occurred on November 17th, 2017.