Domino's Pizza: I ordered a sandwich with a couple of other ite...
A Domino's Pizza customer review by GetHuman user ~burch_jamie from November 13th, 2017
Background on ~burch_jamie's case
GetHuman: ~burch_jamie - can you tell our other Domino's Pizza customers when your case took place?
~burch_jamie: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~burch_jamie a list of common Domino's Pizza problems)
~burch_jamie: "Make a reservation" was why I was trying to call.
~burch_jamie's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~burch_jamie: I ordered a sandwich with a couple of other items, and what was in the box was not what I ordered. The ticket on the outside of the box is right, but the sandwich that I received did not match the ticket. When we took it back up to the store, the manager got the police involved and refused to fix the order. We had to have police involvement just to get the name of the manager. She would not give us her name over the phone, and was laughing at us. She lied about what we ordered and even after police were involved still refused to fix the order.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~burch_jamie: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~burch_jamie: I'd give them a two out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~burch_jamie: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~burch_jamie: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~burch_jamie taken from his Domino's Pizza customer service problem that occurred on November 10th, 2017.