Domino's Pizza: I was foolish enough to believe Domino's new ad...

A Domino's Pizza customer review by GetHuman user ~Charity Kase from November 24th, 2017

Background on ~Charity Kase's case

GetHuman: ~Charity Kase - can you tell our other Domino's Pizza customers when your case took place?
~Charity Kase: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~Charity Kase: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~Charity Kase a list of common Domino's Pizza problems)
~Charity Kase: "Cancel a reservation" was why I was trying to call.

~Charity Kase's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charity Kase: I was foolish enough to believe Domino's new ads about how they had improved their products. It's all lies. It was still the same, flat, tasteless, substandard pizza. They have lost my family as customers for good. Don't be fooled.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~Charity Kase: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charity Kase: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~Charity Kase: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~Charity Kase: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charity Kase taken from his Domino's Pizza customer service problem that occurred on November 20th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~Charity Kase's Domino's Pizza Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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