Domino's Pizza: I was placed on hold for ** minutes. I tried ca...
A Domino's Pizza customer review by GetHuman user GetHuman-430448 from November 24th, 2017
Background on GetHuman-430448's case
GetHuman: GetHuman-430448 - can you tell our other Domino's Pizza customers when your case took place?
GetHuman-430448: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-430448 a list of common Domino's Pizza problems)
GetHuman-430448: "Cancel a reservation" was why I was trying to call.
GetHuman-430448's review of Domino's Pizza customer service
GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-430448: I was placed on hold for ** minutes. I tried calling back and no one answered. So I decided to go to the store to make the order and they had no customers. So I have no idea why they would have me on hold for ** minutes, if they were not busy.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
GetHuman-430448: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-430448: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
GetHuman-430448: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
GetHuman-430448: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-430448 taken from his Domino's Pizza customer service problem that occurred on November 20th, 2017.