Domino's Pizza: look, I only buy pizza from you because of my s...

A Domino's Pizza customer review by GetHuman user ~FLORIDA from November 18th, 2017

Background on ~FLORIDA's case

GetHuman: ~FLORIDA - can you tell our other Domino's Pizza customers when your case took place?
~FLORIDA: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~FLORIDA: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~FLORIDA a list of common Domino's Pizza problems)
~FLORIDA: "Delivery Problem" was why I was trying to call.

~FLORIDA's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FLORIDA: look, I only buy pizza from you because of my son, your service *****! I'm very upset with the time it takes for delivery. I'm only going to accept the food because we are tired and hungry. you would think a business as big as yours would invest in their employees and GPS to get around. instead of hiring employees that seem like they have no manners at all. (this is a general email for Domino's corporate) The rude employees that answer the phone like they have a chip on the shoulder. (the world is not against you, its a job! If you don't like it, seek something that makes you happy in life.) I forgot the exact time I order (around *PM), But I'll let you know the time my order reaches, The time I picked for punctual is not the same for polite, Driver is still not here *:**PM. I called to make sure that I wasn't forgotten, The lady that answer the phone said. "the driver is on the way, he left already" I then asked can you contact him so I can find out when the order will reach, The l
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~FLORIDA: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FLORIDA: I'd give them a one out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~FLORIDA: For that I would say one out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~FLORIDA: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FLORIDA taken from his Domino's Pizza customer service problem that occurred on November 8th, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~FLORIDA's Domino's Pizza Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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