Dow Chemical: The number I was transferred to was a wrong num...
A Dow Chemical customer review by GetHuman user GetHuman-397277 from November 22nd, 2017
Background on GetHuman-397277's case
GetHuman: GetHuman-397277 - can you tell our other Dow Chemical customers when your case took place?
GetHuman-397277: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Dow Chemical, and if so, how?
GetHuman: And which of these common Dow Chemical customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-397277 a list of common Dow Chemical problems)
GetHuman-397277: "Where to buy" was why I was trying to call.
GetHuman-397277's review of Dow Chemical customer service
GetHuman: So how would you sum up your experience for GetHuman's Dow Chemical customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-397277: The number I was transferred to was a wrong number and they said they are getting a lot of these wrong No. calls--you need to update your phone system. This was a swimming pool company in West Helena AR.
GetHuman: Let's quantify your experience contacting Dow Chemical. On a scale of 1 to 5, how easy is it go get help on a Dow Chemical problem?
GetHuman-397277: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-397277: I'd give them a one out of five on communication.
GetHuman: And what about Dow Chemical's ability to quickly and effectively address your problem?
GetHuman-397277: For that I would say two out of five.
GetHuman: And finally- any advice for other Dow Chemical customers?
GetHuman-397277: Call them early in the day or late. Don't forget any personal or account information you might need for Dow Chemical to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-397277 taken from his Dow Chemical customer service problem that occurred on November 16th, 2017.
Dow Chemical
2.00 of 5 stars | 2 reviews
GetHuman-397277's Dow Chemical Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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