DreamHost: Never spoke to a human. Had to leave a voice me...
A DreamHost customer review by GetHuman user ~beoceanfit from November 12th, 2017
Background on ~beoceanfit's case
GetHuman: ~beoceanfit - can you tell our other DreamHost customers when your case took place?
~beoceanfit: Yup. It was late at night, on November 6th.
GetHuman: Did you reach out to DreamHost, and if so, how?
GetHuman: And which of these common DreamHost customer issues best describes the reason you wanted to talk to them?
(Shows ~beoceanfit a list of common DreamHost problems)
~beoceanfit: "Change plan" was why I was trying to contact.
~beoceanfit's review of DreamHost customer service
GetHuman: So how would you sum up your experience for GetHuman's DreamHost customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beoceanfit: Never spoke to a human. Had to leave a voice message, they did not say when they would return my call.. I dont know if they ever will! Dream host ***!
GetHuman: Let's quantify your experience contacting DreamHost. On a scale of 1 to 5, how easy is it go get help on a DreamHost problem?
~beoceanfit: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beoceanfit: I'd give them a one out of five on communication.
GetHuman: And what about DreamHost's ability to quickly and effectively address your problem?
~beoceanfit: For that I would say two out of five.
GetHuman: And finally- any advice for other DreamHost customers?
~beoceanfit: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DreamHost to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beoceanfit taken from his DreamHost customer service problem that occurred on November 6th, 2017.