Issue with Drizly
A Drizly customer review by GetHuman user GetHuman-jayceeth from December 7th, 2017
Background on GetHuman-jayceeth's case
GetHuman: GetHuman-jayceeth - can you tell our other Drizly customers when your case took place?
GetHuman-jayceeth: Yes. It was morning, on December 2nd.
GetHuman: Did you reach out to Drizly, and if so, how?
GetHuman: And which of these common Drizly customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jayceeth a list of common Drizly problems)
GetHuman-jayceeth: "Lower my bill" was why I was trying to contact.
GetHuman-jayceeth's review of Drizly customer service
GetHuman: So how would you sum up your experience for GetHuman's Drizly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jayceeth: Issue with Drizly
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-jayceeth: I received a brochure that was addressed to me at my home and so I signed up and the site said they couldn't deliver to my address. Why would I receive a brochure if you can't deliver to my address ?? Makes no sense to me.
GetHuman: Let's quantify your experience contacting Drizly. On a scale of 1 to 5, how easy is it go get help on a Drizly problem?
GetHuman-jayceeth: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jayceeth: I'd give them a five out of five on communication.
GetHuman: And what about Drizly's ability to quickly and effectively address your problem?
GetHuman-jayceeth: For that I would say five out of five.
GetHuman: And finally- any advice for other Drizly customers?
GetHuman-jayceeth: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Drizly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jayceeth taken from his Drizly customer service problem that occurred on December 2nd, 2017.
Drizly
5.00 of 5 stars | 3 reviews
GetHuman-jayceeth's Drizly Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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