Dunkin: I wonder why a sandwich maker in a location thi...
A Dunkin customer review by GetHuman user GetHuman-380651 from November 7th, 2017
Background on GetHuman-380651's case
GetHuman: GetHuman-380651 - can you tell our other Dunkin customers when your case took place?
GetHuman-380651: Sure. It was morning, on November 4th.
GetHuman: Did you reach out to Dunkin, and if so, how?
GetHuman: And which of these common Dunkin customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380651 a list of common Dunkin problems)
GetHuman-380651: "Make a complaint" was why I was trying to call.
GetHuman-380651's review of Dunkin customer service
GetHuman: So how would you sum up your experience for GetHuman's Dunkin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380651: I wonder why a sandwich maker in a location thinks it's ok to hand a customer a sandwich that has been handle by another customer completely unknown to them?!? I thought that to be really gross!! Oh and the hand sanitizing dispenser didn't work!!
GetHuman: Let's quantify your experience contacting Dunkin. On a scale of 1 to 5, how easy is it go get help on a Dunkin problem?
GetHuman-380651: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380651: I'd give them a one out of five on communication.
GetHuman: And what about Dunkin's ability to quickly and effectively address your problem?
GetHuman-380651: For that I would say two out of five.
GetHuman: And finally- any advice for other Dunkin customers?
GetHuman-380651: Call them early in the day or late. Don't forget any personal or account information you might need for Dunkin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380651 taken from his Dunkin customer service problem that occurred on November 4th, 2017.