Dunkin: Pointless number they can't resolve any issues...
A Dunkin customer review by GetHuman user ~No more DD from November 23rd, 2017
Background on ~No more DD's case
GetHuman: ~No more DD - can you tell our other Dunkin customers when your case took place?
~No more DD: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Dunkin, and if so, how?
GetHuman: And which of these common Dunkin customer issues best describes the reason you wanted to talk to them?
(Shows ~No more DD a list of common Dunkin problems)
~No more DD: "Cancel a reservation" was why I was trying to call.
~No more DD's review of Dunkin customer service
GetHuman: So how would you sum up your experience for GetHuman's Dunkin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No more DD: Pointless number they can't resolve any issues. Their other number I tried calling * times each time the wait was anywhere between ** - ** minutes in which I finally hung up. Dunkin Donutes has horrible customer service. No more dd for this one!!
GetHuman: Let's quantify your experience contacting Dunkin. On a scale of 1 to 5, how easy is it go get help on a Dunkin problem?
~No more DD: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No more DD: I'd give them a two out of five on communication.
GetHuman: And what about Dunkin's ability to quickly and effectively address your problem?
~No more DD: For that I would say five out of five.
GetHuman: And finally- any advice for other Dunkin customers?
~No more DD: Call them early in the day or late. Don't forget any personal or account information you might need for Dunkin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No more DD taken from his Dunkin customer service problem that occurred on November 16th, 2017.