EMC National Life Company: I called about * in the afternoon and had to wa...
A EMC National Life Company customer review by GetHuman user ~Toby Bartels from November 1st, 2017
Background on ~Toby Bartels's case
GetHuman: ~Toby Bartels - can you tell our other EMC National Life Company customers when your case took place?
~Toby Bartels: Yup. It was middle of the night, on October 24th.
GetHuman: Did you reach out to EMC National Life Company, and if so, how?
GetHuman: And which of these common EMC National Life Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Toby Bartels a list of common EMC National Life Company problems)
~Toby Bartels: "Overcharge/Strange charge" was why I was trying to call.
~Toby Bartels's review of EMC National Life Company customer service
GetHuman: So how would you sum up your experience for GetHuman's EMC National Life Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Toby Bartels: I called about * in the afternoon and had to wait, but not long. I had an unusual request, but they satisfied it.
GetHuman: Let's quantify your experience contacting EMC National Life Company. On a scale of 1 to 5, how easy is it go get help on a EMC National Life Company problem?
~Toby Bartels: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Toby Bartels: I'd give them a five out of five on communication.
GetHuman: And what about EMC National Life Company's ability to quickly and effectively address your problem?
~Toby Bartels: For that I would say five out of five.
GetHuman: And finally- any advice for other EMC National Life Company customers?
~Toby Bartels: Call them early in the day or late. Don't forget any personal or account information you might need for EMC National Life Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Toby Bartels taken from his EMC National Life Company customer service problem that occurred on October 24th, 2017.
EMC National Life Company
3.50 of 5 stars | 29 reviews
~Toby Bartels's EMC National Life Company Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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