EOG Resources: customer service recording says to leave number...

A EOG Resources customer review by GetHuman user ~morgan47 from November 20th, 2017

Background on ~morgan47's case

GetHuman: ~morgan47 - can you tell our other EOG Resources customers when your case took place?
~morgan47: Yeah. It was late at night, on November 15th.
GetHuman: Did you reach out to EOG Resources, and if so, how?
~morgan47: I used the 877-363-3647 number I found for on the GetHuman EOG Resources customer phone number page I was on: EOG Resources Customer Service Phone Number
GetHuman: And which of these common EOG Resources customer issues best describes the reason you wanted to talk to them?
(Shows ~morgan47 a list of common EOG Resources problems)
~morgan47: "Complaint" was why I was trying to call.

~morgan47's review of EOG Resources customer service

GetHuman: So how would you sum up your experience for GetHuman's EOG Resources customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~morgan47: customer service recording says to leave number and you will be called back. last time it took * months for someone to call back. * months have gone by and still no answer to my question they say "be patient"
GetHuman: Let's quantify your experience contacting EOG Resources. On a scale of 1 to 5, how easy is it go get help on a EOG Resources problem?
~morgan47: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~morgan47: I'd give them a one out of five on communication.
GetHuman: And what about EOG Resources's ability to quickly and effectively address your problem?
~morgan47: For that I would say one out of five.
GetHuman: And finally- any advice for other EOG Resources customers?
~morgan47: Call them early in the day or late. Don't forget any personal or account information you might need for EOG Resources to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~morgan47 taken from his EOG Resources customer service problem that occurred on November 15th, 2017.

EOG Resources

1.00 of 5 stars | 1 reviews

~morgan47's EOG Resources Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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