EPPICard: I am so mad that there isn't a non animated cus...
A EPPICard customer review by GetHuman user ~very mad from November 3rd, 2017
Background on ~very mad's case
GetHuman: ~very mad - can you tell our other EPPICard customers when your case took place?
~very mad: Yes. It was evening, on October 29th.
GetHuman: Did you reach out to EPPICard, and if so, how?
GetHuman: And which of these common EPPICard customer issues best describes the reason you wanted to talk to them?
(Shows ~very mad a list of common EPPICard problems)
~very mad: "Question" was why I was trying to call.
~very mad's review of EPPICard customer service
GetHuman: So how would you sum up your experience for GetHuman's EPPICard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very mad: I am so mad that there isn't a non animated customer service! how do we get them to fix aynthing if we cant talk to them??
GetHuman: Let's quantify your experience contacting EPPICard. On a scale of 1 to 5, how easy is it go get help on a EPPICard problem?
~very mad: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very mad: I'd give them a one out of five on communication.
GetHuman: And what about EPPICard's ability to quickly and effectively address your problem?
~very mad: For that I would say four out of five.
GetHuman: And finally- any advice for other EPPICard customers?
~very mad: Call them early in the day or late. Don't forget any personal or account information you might need for EPPICard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very mad taken from his EPPICard customer service problem that occurred on October 29th, 2017.