Easton Hockey: My stealth ** developed a cut in the shaft, on...
A Easton Hockey customer review by GetHuman user ~easton sucks from November 26th, 2017
Background on ~easton sucks's case
GetHuman: ~easton sucks - can you tell our other Easton Hockey customers when your case took place?
~easton sucks: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Easton Hockey, and if so, how?
GetHuman: And which of these common Easton Hockey customer issues best describes the reason you wanted to talk to them?
(Shows ~easton sucks a list of common Easton Hockey problems)
~easton sucks: "Change order" was why I was trying to call.
~easton sucks's review of Easton Hockey customer service
GetHuman: So how would you sum up your experience for GetHuman's Easton Hockey customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~easton sucks: My stealth ** developed a cut in the shaft, on one side of the stick, where the blade meets the shaft. Clearly a manufacturer's defect. The stick was used lightly for about * times and just outside the ** day limit. Easton would not replace. Very poor quality and will not buy another Easton product again.
GetHuman: Let's quantify your experience contacting Easton Hockey. On a scale of 1 to 5, how easy is it go get help on a Easton Hockey problem?
~easton sucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~easton sucks: I'd give them a two out of five on communication.
GetHuman: And what about Easton Hockey's ability to quickly and effectively address your problem?
~easton sucks: For that I would say one out of five.
GetHuman: And finally- any advice for other Easton Hockey customers?
~easton sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Easton Hockey to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~easton sucks taken from his Easton Hockey customer service problem that occurred on November 20th, 2017.
Easton Hockey
1.00 of 5 stars | 6 reviews
~easton sucks's Easton Hockey Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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