Easy Spirit: spoke to a rep regarding a problem with your wo...
A Easy Spirit customer review by GetHuman user ~Susan from November 20th, 2017
Background on ~Susan's case
GetHuman: ~Susan - can you tell our other Easy Spirit customers when your case took place?
~Susan: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Easy Spirit, and if so, how?
GetHuman: And which of these common Easy Spirit customer issues best describes the reason you wanted to talk to them?
(Shows ~Susan a list of common Easy Spirit problems)
~Susan: "Overcharge/Strange charge" was why I was trying to call.
~Susan's review of Easy Spirit customer service
GetHuman: So how would you sum up your experience for GetHuman's Easy Spirit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susan: spoke to a rep regarding a problem with your womans sneakers- got no satisfaction and told to take them back to dept store
GetHuman: Let's quantify your experience contacting Easy Spirit. On a scale of 1 to 5, how easy is it go get help on a Easy Spirit problem?
~Susan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susan: I'd give them a five out of five on communication.
GetHuman: And what about Easy Spirit's ability to quickly and effectively address your problem?
~Susan: For that I would say five out of five.
GetHuman: And finally- any advice for other Easy Spirit customers?
~Susan: Call them early in the day or late. Don't forget any personal or account information you might need for Easy Spirit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susan taken from his Easy Spirit customer service problem that occurred on November 12th, 2017.