Easycomforts.com: The $*.** processing fee feels like being nick...
A Easycomforts.com customer review by GetHuman user GetHuman-114574 from November 14th, 2017
Background on GetHuman-114574's case
GetHuman: GetHuman-114574 - can you tell our other Easycomforts.com customers when your case took place?
GetHuman-114574: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Easycomforts.com, and if so, how?
GetHuman: And which of these common Easycomforts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-114574 a list of common Easycomforts.com problems)
GetHuman-114574: "Cancel order" was why I was trying to call.
GetHuman-114574's review of Easycomforts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Easycomforts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-114574: The $*.** processing fee feels like being nickled & dimed.Why not just include it in the Handling charge.
GetHuman: Let's quantify your experience contacting Easycomforts.com. On a scale of 1 to 5, how easy is it go get help on a Easycomforts.com problem?
GetHuman-114574: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-114574: I'd give them a one out of five on communication.
GetHuman: And what about Easycomforts.com's ability to quickly and effectively address your problem?
GetHuman-114574: For that I would say four out of five.
GetHuman: And finally- any advice for other Easycomforts.com customers?
GetHuman-114574: Call them early in the day or late. Don't forget any personal or account information you might need for Easycomforts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-114574 taken from his Easycomforts.com customer service problem that occurred on November 4th, 2017.
2.50 of 5 stars | 2 reviews
GetHuman-114574's Easycomforts.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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