Easyjet: I finally got through - the secret is to omit t...
A Easyjet customer review by GetHuman user ~border reiver from October 29th, 2017
Background on ~border reiver's case
GetHuman: ~border reiver - can you tell our other Easyjet customers when your case took place?
~border reiver: Yup. It was evening, on October 22nd.
GetHuman: Did you reach out to Easyjet, and if so, how?
GetHuman: And which of these common Easyjet customer issues best describes the reason you wanted to talk to them?
(Shows ~border reiver a list of common Easyjet problems)
~border reiver: "Complaint" was why I was trying to call.
~border reiver's review of Easyjet customer service
GetHuman: So how would you sum up your experience for GetHuman's Easyjet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~border reiver: I finally got through - the secret is to omit the * and just dial *** *** **** (I added country code ** calling from Finland) Got through pretty quick and helpful Indian young lady on the other end.
GetHuman: Let's quantify your experience contacting Easyjet. On a scale of 1 to 5, how easy is it go get help on a Easyjet problem?
~border reiver: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~border reiver: I'd give them a two out of five on communication.
GetHuman: And what about Easyjet's ability to quickly and effectively address your problem?
~border reiver: For that I would say five out of five.
GetHuman: And finally- any advice for other Easyjet customers?
~border reiver: Call them early in the day or late. Don't forget any personal or account information you might need for Easyjet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~border reiver taken from his Easyjet customer service problem that occurred on October 22nd, 2017.