Eaton Corp.: Operator transferred me to a number that just k...
A Eaton Corp. customer review by GetHuman user ~anon from November 9th, 2017
Background on ~anon's case
GetHuman: ~anon - can you tell our other Eaton Corp. customers when your case took place?
~anon: Yes I can. It was morning, on November 4th.
GetHuman: Did you reach out to Eaton Corp., and if so, how?
GetHuman: And which of these common Eaton Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~anon a list of common Eaton Corp. problems)
~anon: "Book appointment" was why I was trying to call.
~anon's review of Eaton Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's Eaton Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anon: Operator transferred me to a number that just kept ringing. After a while of listening to ringing the operator picked up again, then disconnected me.
GetHuman: Let's quantify your experience contacting Eaton Corp.. On a scale of 1 to 5, how easy is it go get help on a Eaton Corp. problem?
~anon: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anon: I'd give them a four out of five on communication.
GetHuman: And what about Eaton Corp.'s ability to quickly and effectively address your problem?
~anon: For that I would say five out of five.
GetHuman: And finally- any advice for other Eaton Corp. customers?
~anon: Call them early in the day or late. Don't forget any personal or account information you might need for Eaton Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anon taken from his Eaton Corp. customer service problem that occurred on November 4th, 2017.
Eaton Corp.
2.00 of 5 stars | 1 reviews
~anon's Eaton Corp. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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