Eddie Bauer: I am wanting to make a payment on my Eddie Bau...
A Eddie Bauer customer review by GetHuman user ~Beverly Fahr from November 18th, 2017
Background on ~Beverly Fahr's case
GetHuman: ~Beverly Fahr - can you tell our other Eddie Bauer customers when your case took place?
~Beverly Fahr: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Eddie Bauer, and if so, how?
GetHuman: And which of these common Eddie Bauer customer issues best describes the reason you wanted to talk to them?
(Shows ~Beverly Fahr a list of common Eddie Bauer problems)
~Beverly Fahr: "Complaint" was why I was trying to call.
~Beverly Fahr's review of Eddie Bauer customer service
GetHuman: So how would you sum up your experience for GetHuman's Eddie Bauer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beverly Fahr: I am wanting to make a payment on my Eddie Bauer credit card and do not have the information with me to do so. This is the second call that I've made and all that your telephone prompt service has given me is loud music to listen to. Please have a customer service rep return my call at ***-***-**** to discuss this payment with me. Thank you! Beverly Fahr
GetHuman: Let's quantify your experience contacting Eddie Bauer. On a scale of 1 to 5, how easy is it go get help on a Eddie Bauer problem?
~Beverly Fahr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beverly Fahr: I'd give them a five out of five on communication.
GetHuman: And what about Eddie Bauer's ability to quickly and effectively address your problem?
~Beverly Fahr: For that I would say five out of five.
GetHuman: And finally- any advice for other Eddie Bauer customers?
~Beverly Fahr: Call them early in the day or late. Don't forget any personal or account information you might need for Eddie Bauer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beverly Fahr taken from his Eddie Bauer customer service problem that occurred on November 17th, 2017.
Eddie Bauer
2.57 of 5 stars | 4 reviews
~Beverly Fahr's Eddie Bauer Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Eddie Bauer, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Eddie Bauer in any way.