Elegantweddinginvites.com: Terrible experience. Ordered navy, but received...

A Elegantweddinginvites.com customer review by GetHuman user ~Deb from November 24th, 2017

Background on ~Deb's case

GetHuman: ~Deb - can you tell our other Elegantweddinginvites.com customers when your case took place?
~Deb: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Elegantweddinginvites.com, and if so, how?
~Deb: I used the 202-621-0398 number I found for on the GetHuman Elegantweddinginvites.com customer phone number page I was on: Elegantweddinginvites.com Customer Service Phone Number
GetHuman: And which of these common Elegantweddinginvites.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Deb a list of common Elegantweddinginvites.com problems)
~Deb: "Track order" was why I was trying to call.

~Deb's review of Elegantweddinginvites.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Elegantweddinginvites.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deb: Terrible experience. Ordered navy, but received purple. No refund, no reprint. A valuable lesson learned .... don't order merchandise produced in China!!
GetHuman: Let's quantify your experience contacting Elegantweddinginvites.com. On a scale of 1 to 5, how easy is it go get help on a Elegantweddinginvites.com problem?
~Deb: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deb: I'd give them a three out of five on communication.
GetHuman: And what about Elegantweddinginvites.com's ability to quickly and effectively address your problem?
~Deb: For that I would say four out of five.
GetHuman: And finally- any advice for other Elegantweddinginvites.com customers?
~Deb: Call them early in the day or late. Don't forget any personal or account information you might need for Elegantweddinginvites.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deb taken from his Elegantweddinginvites.com customer service problem that occurred on November 17th, 2017.

Elegantweddinginvites.com

1.00 of 5 stars | 5 reviews

~Deb's Elegantweddinginvites.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Elegantweddinginvites.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Elegantweddinginvites.com in any way.

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