Emerson Radio Corp.: I was never able to talk to a live person. NE...

A Emerson Radio Corp. customer review by GetHuman user ~Morgan from November 11th, 2017

Background on ~Morgan's case

GetHuman: ~Morgan - can you tell our other Emerson Radio Corp. customers when your case took place?
~Morgan: Yes I can. It was morning, on November 2nd.
GetHuman: Did you reach out to Emerson Radio Corp., and if so, how?
~Morgan: I used the 800-909-1240 number I found for on the GetHuman Emerson Radio Corp. customer phone number page I was on: Emerson Radio Corp. Customer Service Phone Number
GetHuman: And which of these common Emerson Radio Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~Morgan a list of common Emerson Radio Corp. problems)
~Morgan: "None of those really matches why I wanted to call Emerson Radio Corp. that day." was why I was trying to call.

~Morgan's review of Emerson Radio Corp. customer service

GetHuman: So how would you sum up your experience for GetHuman's Emerson Radio Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Morgan: I was never able to talk to a live person. NEVER and the prompts were worthless for me. I want to talk to someone about an old stock certificate I have (********).
GetHuman: Let's quantify your experience contacting Emerson Radio Corp.. On a scale of 1 to 5, how easy is it go get help on a Emerson Radio Corp. problem?
~Morgan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Morgan: I'd give them a three out of five on communication.
GetHuman: And what about Emerson Radio Corp.'s ability to quickly and effectively address your problem?
~Morgan: For that I would say four out of five.
GetHuman: And finally- any advice for other Emerson Radio Corp. customers?
~Morgan: Call them early in the day or late. Don't forget any personal or account information you might need for Emerson Radio Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Morgan taken from his Emerson Radio Corp. customer service problem that occurred on November 2nd, 2017.

Emerson Radio Corp.

2.50 of 5 stars | 14 reviews

~Morgan's Emerson Radio Corp. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Emerson Radio Corp., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Emerson Radio Corp. in any way.

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