Encompass Auto Insurance: Only had to press a few buttons to get to the o...
A Encompass Auto Insurance customer review by GetHuman user ~juan moti from November 18th, 2017
Background on ~juan moti's case
GetHuman: ~juan moti - can you tell our other Encompass Auto Insurance customers when your case took place?
~juan moti: Sure. It was evening, on November 15th.
GetHuman: Did you reach out to Encompass Auto Insurance, and if so, how?
GetHuman: And which of these common Encompass Auto Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~juan moti a list of common Encompass Auto Insurance problems)
~juan moti: "None of those really matches why I wanted to call Encompass Auto Insurance that day." was why I was trying to call.
~juan moti's review of Encompass Auto Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Encompass Auto Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~juan moti: Only had to press a few buttons to get to the operator. '*' for "policy holder", then '*' again (I think) for "other questions". Thanks.
GetHuman: Let's quantify your experience contacting Encompass Auto Insurance. On a scale of 1 to 5, how easy is it go get help on a Encompass Auto Insurance problem?
~juan moti: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~juan moti: I'd give them a one out of five on communication.
GetHuman: And what about Encompass Auto Insurance's ability to quickly and effectively address your problem?
~juan moti: For that I would say one out of five.
GetHuman: And finally- any advice for other Encompass Auto Insurance customers?
~juan moti: Call them early in the day or late. Don't forget any personal or account information you might need for Encompass Auto Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~juan moti taken from his Encompass Auto Insurance customer service problem that occurred on November 15th, 2017.
Encompass Auto Insurance
1.00 of 5 stars | 8 reviews
~juan moti's Encompass Auto Insurance Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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