Entergy Corp.: Thank you, thank you, thank you. for the option...
A Entergy Corp. customer review by GetHuman user ~Linda Broome from November 19th, 2017
Background on ~Linda Broome's case
GetHuman: ~Linda Broome - can you tell our other Entergy Corp. customers when your case took place?
~Linda Broome: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Entergy Corp., and if so, how?
GetHuman: And which of these common Entergy Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Broome a list of common Entergy Corp. problems)
~Linda Broome: "Lower my bill" was why I was trying to call.
~Linda Broome's review of Entergy Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's Entergy Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Broome: Thank you, thank you, thank you. for the option to bypass the prompts !! it was wonderful to talk to a HUMAN. !!!!!
GetHuman: Let's quantify your experience contacting Entergy Corp.. On a scale of 1 to 5, how easy is it go get help on a Entergy Corp. problem?
~Linda Broome: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Broome: I'd give them a two out of five on communication.
GetHuman: And what about Entergy Corp.'s ability to quickly and effectively address your problem?
~Linda Broome: For that I would say three out of five.
GetHuman: And finally- any advice for other Entergy Corp. customers?
~Linda Broome: Call them early in the day or late. Don't forget any personal or account information you might need for Entergy Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Broome taken from his Entergy Corp. customer service problem that occurred on November 11th, 2017.
Entergy Corp.
2.40 of 5 stars | 5 reviews
~Linda Broome's Entergy Corp. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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