Equifax: Nolan was awesome, solved my problem which gave...

A Equifax customer review by GetHuman user ~Ann Onymous from November 24th, 2017

Background on ~Ann Onymous's case

GetHuman: ~Ann Onymous - can you tell our other Equifax customers when your case took place?
~Ann Onymous: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Equifax, and if so, how?
~Ann Onymous: I used the 866-640-2273 number I found for on the GetHuman Equifax customer phone number page I was on: Equifax Customer Service Phone Number
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Ann Onymous a list of common Equifax problems)
~Ann Onymous: "Fix credit score" was why I was trying to call.

~Ann Onymous's review of Equifax customer service

GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ann Onymous: Nolan was awesome, solved my problem which gave me peace of heart. I had called several other numbers which were USELESS. But this one was Great. Thanks, Nolan.
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Ann Onymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ann Onymous: I'd give them a five out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Ann Onymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Ann Onymous: Call them early in the day or late. Don't forget any personal or account information you might need for Equifax to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ann Onymous taken from his Equifax customer service problem that occurred on November 15th, 2017.

Equifax

3.17 of 5 stars | 638 reviews

~Ann Onymous's Equifax Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Equifax, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Equifax in any way.

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