Esquire Magazine: Had extra subscription charges on PayPal accoun...
A Esquire Magazine customer review by GetHuman user ~jcarver618 from November 23rd, 2017
Background on ~jcarver618's case
GetHuman: ~jcarver618 - can you tell our other Esquire Magazine customers when your case took place?
~jcarver618: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to Esquire Magazine, and if so, how?
GetHuman: And which of these common Esquire Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~jcarver618 a list of common Esquire Magazine problems)
~jcarver618: "None of those really matches why I wanted to call Esquire Magazine that day." was why I was trying to call.
~jcarver618's review of Esquire Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Esquire Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jcarver618: Had extra subscription charges on PayPal account, immediately refunded, and took note of lacking website options. Fast service, direct contact.
GetHuman: Let's quantify your experience contacting Esquire Magazine. On a scale of 1 to 5, how easy is it go get help on a Esquire Magazine problem?
~jcarver618: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jcarver618: I'd give them a five out of five on communication.
GetHuman: And what about Esquire Magazine's ability to quickly and effectively address your problem?
~jcarver618: For that I would say five out of five.
GetHuman: And finally- any advice for other Esquire Magazine customers?
~jcarver618: Call them early in the day or late. Don't forget any personal or account information you might need for Esquire Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jcarver618 taken from his Esquire Magazine customer service problem that occurred on November 14th, 2017.