Events.shoebuy.com: I was on hold for over one hour without getting...
A Events.shoebuy.com customer review by GetHuman user ~Tai from November 12th, 2017
Background on ~Tai's case
GetHuman: ~Tai - can you tell our other Events.shoebuy.com customers when your case took place?
~Tai: Yup. It was morning, on November 5th.
GetHuman: Did you reach out to Events.shoebuy.com, and if so, how?
GetHuman: And which of these common Events.shoebuy.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Tai a list of common Events.shoebuy.com problems)
~Tai: "Track order" was why I was trying to call.
~Tai's review of Events.shoebuy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Events.shoebuy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tai: I was on hold for over one hour without getting to talk to a human being before I hung up. I received defective products and was still charged a re-stocking fee when I sent them back!!
GetHuman: Let's quantify your experience contacting Events.shoebuy.com. On a scale of 1 to 5, how easy is it go get help on a Events.shoebuy.com problem?
~Tai: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tai: I'd give them a three out of five on communication.
GetHuman: And what about Events.shoebuy.com's ability to quickly and effectively address your problem?
~Tai: For that I would say four out of five.
GetHuman: And finally- any advice for other Events.shoebuy.com customers?
~Tai: Call them early in the day or late. Don't forget any personal or account information you might need for Events.shoebuy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tai taken from his Events.shoebuy.com customer service problem that occurred on November 5th, 2017.
Events.shoebuy.com
1.00 of 5 stars | 2 reviews
~Tai's Events.shoebuy.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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