Evian: I believe that if they used the measurement of...
A Evian customer review by GetHuman user GetHuman-miabicke from December 7th, 2017
Background on GetHuman-miabicke's case
GetHuman: GetHuman-miabicke - can you tell our other Evian customers when your case took place?
GetHuman-miabicke: Yes. It was morning, on November 29th.
GetHuman: Did you reach out to Evian, and if so, how?
GetHuman: And which of these common Evian customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-miabicke a list of common Evian problems)
GetHuman-miabicke: "Returns" was why I was trying to call.
GetHuman-miabicke's review of Evian customer service
GetHuman: So how would you sum up your experience for GetHuman's Evian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-miabicke: I believe that if they used the measurement of milliliters on their products instead of the less commonly used centiliter.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-miabicke: More people are aware of the concept to transfer milliliters to liters, so that the customer is more aware of what they're buying and how much they're drinking. For example I like to know I have drunk one liter of water in a day. However I can't automatically transfer the units. Therefore I might buy another product like smart water as an alternate because they use milliliters.
GetHuman: Let's quantify your experience contacting Evian. On a scale of 1 to 5, how easy is it go get help on a Evian problem?
GetHuman-miabicke: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-miabicke: I'd give them a five out of five on communication.
GetHuman: And what about Evian's ability to quickly and effectively address your problem?
GetHuman-miabicke: For that I would say five out of five.
GetHuman: And finally- any advice for other Evian customers?
GetHuman-miabicke: Call them early in the day or late. Don't forget any personal or account information you might need for Evian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-miabicke taken from his Evian customer service problem that occurred on November 29th, 2017.
Evian
5.00 of 5 stars | 4 reviews
GetHuman-miabicke's Evian Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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