Exede Satellite Internet: I pay for service that ***** !!! What can you d...
A Exede Satellite Internet customer review by GetHuman user GetHuman-jflabusc from December 5th, 2017
Background on GetHuman-jflabusc's case
GetHuman: GetHuman-jflabusc - can you tell our other Exede Satellite Internet customers when your case took place?
GetHuman-jflabusc: Yeah. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Exede Satellite Internet, and if so, how?
GetHuman: And which of these common Exede Satellite Internet customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jflabusc a list of common Exede Satellite Internet problems)
GetHuman-jflabusc: "Complaint" was why I was trying to call.
GetHuman-jflabusc's review of Exede Satellite Internet customer service
GetHuman: So how would you sum up your experience for GetHuman's Exede Satellite Internet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jflabusc: I pay for service that ***** !!! What can you do to fix it and how much will that cost me and not you
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-jflabusc: It drops out CONSTANTLY!!!!!!!
GetHuman: Let's quantify your experience contacting Exede Satellite Internet. On a scale of 1 to 5, how easy is it go get help on a Exede Satellite Internet problem?
GetHuman-jflabusc: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jflabusc: I'd give them a two out of five on communication.
GetHuman: And what about Exede Satellite Internet's ability to quickly and effectively address your problem?
GetHuman-jflabusc: For that I would say three out of five.
GetHuman: And finally- any advice for other Exede Satellite Internet customers?
GetHuman-jflabusc: Call them early in the day or late. Don't forget any personal or account information you might need for Exede Satellite Internet to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jflabusc taken from his Exede Satellite Internet customer service problem that occurred on November 29th, 2017.
Exede Satellite Internet
1.00 of 5 stars | 6 reviews
GetHuman-jflabusc's Exede Satellite Internet Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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