Expedia: I have nothing against Philipinos but I hate it...
A Expedia customer review by GetHuman user ~Happy Feet from November 26th, 2017
Background on ~Happy Feet's case
GetHuman: ~Happy Feet - can you tell our other Expedia customers when your case took place?
~Happy Feet: Yup. It was afternoon, on November 24th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy Feet a list of common Expedia problems)
~Happy Feet: "Refund" was why I was trying to call.
~Happy Feet's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy Feet: I have nothing against Philipinos but I hate it when they man the call centers. They always are SO incredible long winded and it takes forever to get off the phone with them.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Happy Feet: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy Feet: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Happy Feet: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Happy Feet: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy Feet taken from his Expedia customer service problem that occurred on November 24th, 2017.