Expedia: I'm a soldier in Germany, I just want to get my...
A Expedia customer review by GetHuman user ~Fuck Expedia from November 26th, 2017
Background on ~Fuck Expedia's case
GetHuman: ~Fuck Expedia - can you tell our other Expedia customers when your case took place?
~Fuck Expedia: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Fuck Expedia a list of common Expedia problems)
~Fuck Expedia: "Edit listing" was why I was trying to call.
~Fuck Expedia's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fuck Expedia: I'm a soldier in Germany, I just want to get my wife here from the U.S. I had a problem with a flight and waited for a person. She wasn't even on the phone for ** seconds before she told me we had a connection problem and hung up.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Fuck Expedia: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fuck Expedia: I'd give them a four out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Fuck Expedia: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Fuck Expedia: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fuck Expedia taken from his Expedia customer service problem that occurred on November 21st, 2017.