Expedia: The "supervisor" I spoke to in Salvador was inc...
A Expedia customer review by GetHuman user ~None of your business from November 21st, 2017
Background on ~None of your business's case
GetHuman: ~None of your business - can you tell our other Expedia customers when your case took place?
~None of your business: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~None of your business a list of common Expedia problems)
~None of your business: "Technical support" was why I was trying to call.
~None of your business's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~None of your business: The "supervisor" I spoke to in Salvador was incredibly rude. Expedia advertised a flight on Lufthansa. NOWHERE at the time of booking was it indicated that the Lufthansa flight actually was a United Airlines flight. That information only appeared after I booked, on the confirmation. I am FURIOUS-- and you are guilty of false advertising!!! I will not let this rest, but will be taking it to the Washington Post and anywhere else I can be sure Expedia gets the very bad press it deserves"
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~None of your business: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~None of your business: I'd give them a one out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~None of your business: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~None of your business: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~None of your business taken from his Expedia customer service problem that occurred on November 12th, 2017.