Expedia: They said they would call me back in * min. It...
A Expedia customer review by GetHuman user ~make it simple from November 28th, 2017
Background on ~make it simple's case
GetHuman: ~make it simple - can you tell our other Expedia customers when your case took place?
~make it simple: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~make it simple a list of common Expedia problems)
~make it simple: "Dispute a Charge" was why I was trying to call.
~make it simple's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~make it simple: They said they would call me back in * min. It was actually less time. He took care of taking * days off my reservation. He had a heavy accent which was difficult for me to understand but he did what I needed and was polite.
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~make it simple: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~make it simple: I'd give them a five out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~make it simple: For that I would say two out of five.
GetHuman: And finally- any advice for other Expedia customers?
~make it simple: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~make it simple taken from his Expedia customer service problem that occurred on November 24th, 2017.