Expedia: was very hard to understand her broken English...
A Expedia customer review by GetHuman user ~emily hendricks from November 24th, 2017
Background on ~emily hendricks 's case
GetHuman: ~emily hendricks - can you tell our other Expedia customers when your case took place?
~emily hendricks : Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~emily hendricks a list of common Expedia problems)
~emily hendricks : "Make a Booking" was why I was trying to call.
~emily hendricks 's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~emily hendricks : was very hard to understand her broken English , very bad connection lots of muffling even during hold time, Ridiculous to have to hold for such a long time !!!
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~emily hendricks : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~emily hendricks : I'd give them a four out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~emily hendricks : For that I would say five out of five.
GetHuman: And finally- any advice for other Expedia customers?
~emily hendricks : Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~emily hendricks taken from his Expedia customer service problem that occurred on November 20th, 2017.