Expensify: Chase credit card integration not working
A Expensify customer review by GetHuman user GetHuman46378 from December 7th, 2017
Background on GetHuman46378's case
GetHuman: GetHuman46378 - can you tell our other Expensify customers when your case took place?
GetHuman46378: Yes. It was middle of the night, on December 6th.
GetHuman: Did you reach out to Expensify, and if so, how?
GetHuman: And which of these common Expensify customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman46378 a list of common Expensify problems)
GetHuman46378: "None of those really matches why I wanted to contact Expensify that day." was why I was trying to contact.
GetHuman46378's review of Expensify customer service
GetHuman: So how would you sum up your experience for GetHuman's Expensify customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman46378: Chase credit card integration not working
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman46378: I have imported a Chase credit card and it was working. But now it's not. I have enabled Direct Connect and I have the right login credentials.
GetHuman: Let's quantify your experience contacting Expensify. On a scale of 1 to 5, how easy is it go get help on a Expensify problem?
GetHuman46378: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman46378: I'd give them a five out of five on communication.
GetHuman: And what about Expensify's ability to quickly and effectively address your problem?
GetHuman46378: For that I would say five out of five.
GetHuman: And finally- any advice for other Expensify customers?
GetHuman46378: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Expensify to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman46378 taken from his Expensify customer service problem that occurred on December 6th, 2017.
Expensify
8.60 of 5 stars | 25 reviews
GetHuman46378's Expensify Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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