FTC Response Center: Got transferred to a very courteous and knowled...
A FTC Response Center customer review by GetHuman user ~Thea45 from November 20th, 2017
Background on ~Thea45's case
GetHuman: ~Thea45 - can you tell our other FTC Response Center customers when your case took place?
~Thea45: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to FTC Response Center, and if so, how?
GetHuman: And which of these common FTC Response Center customer issues best describes the reason you wanted to talk to them?
(Shows ~Thea45 a list of common FTC Response Center problems)
~Thea45: "None of those really matches why I wanted to call FTC Response Center that day." was why I was trying to call.
~Thea45's review of FTC Response Center customer service
GetHuman: So how would you sum up your experience for GetHuman's FTC Response Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thea45: Got transferred to a very courteous and knowledgeable person who thoroughly answered all my questions. Problem requires further action but with the new information now I can resolve it.
GetHuman: Let's quantify your experience contacting FTC Response Center. On a scale of 1 to 5, how easy is it go get help on a FTC Response Center problem?
~Thea45: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thea45: I'd give them a five out of five on communication.
GetHuman: And what about FTC Response Center's ability to quickly and effectively address your problem?
~Thea45: For that I would say two out of five.
GetHuman: And finally- any advice for other FTC Response Center customers?
~Thea45: Call them early in the day or late. Don't forget any personal or account information you might need for FTC Response Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Thea45 taken from his FTC Response Center customer service problem that occurred on November 19th, 2017.
FTC Response Center
4.33 of 5 stars | 1 reviews
~Thea45's FTC Response Center Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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