Dear Facebook team i want to unlock my facebook...
A Facebook customer review by GetHuman user ~Saqlain haider from November 28th, 2017
Background on ~Saqlain haider's case
GetHuman: ~Saqlain haider - can you tell our other Facebook customers when your case took place?
~Saqlain haider: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Saqlain haider a list of common Facebook problems)
~Saqlain haider: "Business Page" was why I was trying to contact.
~Saqlain haider's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Saqlain haider: Dear Facebook team i want to unlock my facebook i.d but i can*t verify my account due not avail of documents
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Saqlain haider: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Saqlain haider: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Saqlain haider: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Saqlain haider: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Saqlain haider taken from his Facebook customer service problem that occurred on November 21st, 2017.