Facebook: I need help,*My problem is, I just delete one o...
A Facebook customer review by GetHuman user ~Guide Aguiga Wantuadi from November 23rd, 2017
Background on ~Guide Aguiga Wantuadi's case
GetHuman: ~Guide Aguiga Wantuadi - can you tell our other Facebook customers when your case took place?
~Guide Aguiga Wantuadi: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Guide Aguiga Wantuadi a list of common Facebook problems)
~Guide Aguiga Wantuadi: "Account access" was why I was trying to contact.
~Guide Aguiga Wantuadi's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Guide Aguiga Wantuadi: I need help,*My problem is, I just delete one of my photo the photo or picture on my album suddenly how can I bring it back on my album please ?
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Guide Aguiga Wantuadi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Guide Aguiga Wantuadi: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Guide Aguiga Wantuadi: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Guide Aguiga Wantuadi: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Guide Aguiga Wantuadi taken from his Facebook customer service problem that occurred on November 15th, 2017.