Facemedix.com: Non-working merchandise and packaging with brok...
A Facemedix.com customer review by GetHuman user ~reviewer from November 14th, 2017
Background on ~reviewer's case
GetHuman: ~reviewer - can you tell our other Facemedix.com customers when your case took place?
~reviewer: Yup. It was morning, on November 4th.
GetHuman: Did you reach out to Facemedix.com, and if so, how?
GetHuman: And which of these common Facemedix.com customer issues best describes the reason you wanted to talk to them?
(Shows ~reviewer a list of common Facemedix.com problems)
~reviewer: "Warranty claim" was why I was trying to call.
~reviewer's review of Facemedix.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Facemedix.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~reviewer: Non-working merchandise and packaging with broken seals. Very rude and uncompromising customer service.
GetHuman: Let's quantify your experience contacting Facemedix.com. On a scale of 1 to 5, how easy is it go get help on a Facemedix.com problem?
~reviewer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~reviewer: I'd give them a one out of five on communication.
GetHuman: And what about Facemedix.com's ability to quickly and effectively address your problem?
~reviewer: For that I would say two out of five.
GetHuman: And finally- any advice for other Facemedix.com customers?
~reviewer: Call them early in the day or late. Don't forget any personal or account information you might need for Facemedix.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~reviewer taken from his Facemedix.com customer service problem that occurred on November 4th, 2017.
Facemedix.com
1.00 of 5 stars | 1 reviews
~reviewer's Facemedix.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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