Familychristian.com: the lady representative name lizenette is rude...

A Familychristian.com customer review by GetHuman user GetHuman-219490 from November 20th, 2017

Background on GetHuman-219490's case

GetHuman: GetHuman-219490 - can you tell our other Familychristian.com customers when your case took place?
GetHuman-219490: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Familychristian.com, and if so, how?
GetHuman-219490: I used the 888-319-0319 number I found for on the GetHuman Familychristian.com customer phone number page I was on: Familychristian.com Customer Service Phone Number
GetHuman: And which of these common Familychristian.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-219490 a list of common Familychristian.com problems)
GetHuman-219490: "Track order" was why I was trying to call.

GetHuman-219490's review of Familychristian.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Familychristian.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-219490: the lady representative name lizenette is rude. Iam not sure of spelling of her name as she refused to spell it. I just want to keep a record for my follow up call. she just hang up the phone on me. she is not qualify to be a customer representative.she is disrespectful- talking the same time as I was talking.
GetHuman: Let's quantify your experience contacting Familychristian.com. On a scale of 1 to 5, how easy is it go get help on a Familychristian.com problem?
GetHuman-219490: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-219490: I'd give them a one out of five on communication.
GetHuman: And what about Familychristian.com's ability to quickly and effectively address your problem?
GetHuman-219490: For that I would say two out of five.
GetHuman: And finally- any advice for other Familychristian.com customers?
GetHuman-219490: Call them early in the day or late. Don't forget any personal or account information you might need for Familychristian.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-219490 taken from his Familychristian.com customer service problem that occurred on November 17th, 2017.

Familychristian.com

1.00 of 5 stars | 9 reviews

GetHuman-219490's Familychristian.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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