Fanatics: Order was placed thinking I would have for East...
A Fanatics customer review by GetHuman user GetHuman57092 from December 8th, 2017
Background on GetHuman57092's case
GetHuman: GetHuman57092 - can you tell our other Fanatics customers when your case took place?
GetHuman57092: Yup. It was middle of the night, on December 7th.
GetHuman: Did you reach out to Fanatics, and if so, how?
GetHuman: And which of these common Fanatics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman57092 a list of common Fanatics problems)
GetHuman57092: "Missing Order" was why I was trying to call.
GetHuman57092's review of Fanatics customer service
GetHuman: So how would you sum up your experience for GetHuman's Fanatics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman57092: Order was placed thinking I would have for Easter gifts. Find out that will have. Need to have it rushed
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman57092: Order that I placed I need asap. Easter gifts for family members in this order
GetHuman: Let's quantify your experience contacting Fanatics. On a scale of 1 to 5, how easy is it go get help on a Fanatics problem?
GetHuman57092: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman57092: I'd give them a five out of five on communication.
GetHuman: And what about Fanatics's ability to quickly and effectively address your problem?
GetHuman57092: For that I would say five out of five.
GetHuman: And finally- any advice for other Fanatics customers?
GetHuman57092: Call them early in the day or late. Don't forget any personal or account information you might need for Fanatics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman57092 taken from his Fanatics customer service problem that occurred on December 7th, 2017.
Fanatics
3.50 of 5 stars | 29 reviews
GetHuman57092's Fanatics Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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