Fanbox.com: Kindly closure my IPL account and i will open s...
A Fanbox.com customer review by GetHuman user ~Bobby Raterta from November 16th, 2017
Background on ~Bobby Raterta's case
GetHuman: ~Bobby Raterta - can you tell our other Fanbox.com customers when your case took place?
~Bobby Raterta: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Fanbox.com, and if so, how?
GetHuman: And which of these common Fanbox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bobby Raterta a list of common Fanbox.com problems)
~Bobby Raterta: "Complaint" was why I was trying to call.
~Bobby Raterta's review of Fanbox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fanbox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bobby Raterta: Kindly closure my IPL account and i will open soon if i pay first my IPL processing fee. To avoiding my late charges. **Hope it consider my request.
GetHuman: Let's quantify your experience contacting Fanbox.com. On a scale of 1 to 5, how easy is it go get help on a Fanbox.com problem?
~Bobby Raterta: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bobby Raterta: I'd give them a five out of five on communication.
GetHuman: And what about Fanbox.com's ability to quickly and effectively address your problem?
~Bobby Raterta: For that I would say four out of five.
GetHuman: And finally- any advice for other Fanbox.com customers?
~Bobby Raterta: Call them early in the day or late. Don't forget any personal or account information you might need for Fanbox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bobby Raterta taken from his Fanbox.com customer service problem that occurred on November 14th, 2017.