I have an issue with Fathead.com
A Fathead customer review by GetHuman user GetHuman-bprosser from December 8th, 2017
Background on GetHuman-bprosser's case
GetHuman: GetHuman-bprosser - can you tell our other Fathead customers when your case took place?
GetHuman-bprosser: Yes I can. It was afternoon, on December 6th.
GetHuman: Did you reach out to Fathead, and if so, how?
GetHuman: And which of these common Fathead customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bprosser a list of common Fathead problems)
GetHuman-bprosser: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman-bprosser's review of Fathead customer service
GetHuman: So how would you sum up your experience for GetHuman's Fathead customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bprosser: I have an issue with Fathead.com
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-bprosser: cant get past add to cart
GetHuman: Let's quantify your experience contacting Fathead. On a scale of 1 to 5, how easy is it go get help on a Fathead problem?
GetHuman-bprosser: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bprosser: I'd give them a one out of five on communication.
GetHuman: And what about Fathead's ability to quickly and effectively address your problem?
GetHuman-bprosser: For that I would say two out of five.
GetHuman: And finally- any advice for other Fathead customers?
GetHuman-bprosser: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Fathead to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bprosser taken from his Fathead customer service problem that occurred on December 6th, 2017.
Fathead
-1.00 of 5 stars | 48 reviews
GetHuman-bprosser's Fathead Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fathead, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fathead in any way.