FedEx: The poor representatives spoke with surety but...
A FedEx customer review by GetHuman user ~I am patient… but was NOT tr from November 22nd, 2017
Background on ~I am patient… but was NOT tr's case
GetHuman: ~I am patient… but was NOT tr - can you tell our other FedEx customers when your case took place?
~I am patient… but was NOT tr: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to FedEx, and if so, how?
GetHuman: And which of these common FedEx customer issues best describes the reason you wanted to talk to them?
(Shows ~I am patient… but was NOT tr a list of common FedEx problems)
~I am patient… but was NOT tr: "Missing Delivery" was why I was trying to call.
~I am patient… but was NOT tr's review of FedEx customer service
GetHuman: So how would you sum up your experience for GetHuman's FedEx customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I am patient… but was NOT tr: The poor representatives spoke with surety but they utterly wasted my time not only the ** minutes on the phone, but the * hours the * trips to their local where they declared my package was waiting, but it wasn't! Darn, I really expected better. It's not that they were in Mexico, it's that their information (and guesses?!) were just not true.
GetHuman: Let's quantify your experience contacting FedEx. On a scale of 1 to 5, how easy is it go get help on a FedEx problem?
~I am patient… but was NOT tr: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I am patient… but was NOT tr: I'd give them a two out of five on communication.
GetHuman: And what about FedEx's ability to quickly and effectively address your problem?
~I am patient… but was NOT tr: For that I would say one out of five.
GetHuman: And finally- any advice for other FedEx customers?
~I am patient… but was NOT tr: Call them early in the day or late. Don't forget any personal or account information you might need for FedEx to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I am patient… but was NOT tr taken from his FedEx customer service problem that occurred on November 16th, 2017.