Federal Housing Administration (FHA): My mother just applied for a Reverse Mortgage w...

A Federal Housing Administration (FHA) customer review by GetHuman user ~Valarie from November 18th, 2017

Background on ~Valarie's case

GetHuman: ~Valarie - can you tell our other Federal Housing Administration (FHA) customers when your case took place?
~Valarie: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Federal Housing Administration (FHA), and if so, how?
~Valarie: I used a phone number I found on the GetHuman Federal Housing Administration (FHA) customer service contact info page: Contact Federal Housing Administration (FHA) Customer Service
GetHuman: And which of these common Federal Housing Administration (FHA) customer issues best describes the reason you wanted to talk to them?
(Shows ~Valarie a list of common Federal Housing Administration (FHA) problems)
~Valarie: "Overcharge/Strange charge" was why I was trying to call.

~Valarie's review of Federal Housing Administration (FHA) customer service

GetHuman: So how would you sum up your experience for GetHuman's Federal Housing Administration (FHA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Valarie: My mother just applied for a Reverse Mortgage with One Reverse Mortgage through Quicken Loans and we still have not closed as of this date and the application was submitted June **** and it's Sept ** **** I've tried to contact FHA no luck please call me back at ***-***-****
GetHuman: Let's quantify your experience contacting Federal Housing Administration (FHA). On a scale of 1 to 5, how easy is it go get help on a Federal Housing Administration (FHA) problem?
~Valarie: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Valarie: I'd give them a one out of five on communication.
GetHuman: And what about Federal Housing Administration (FHA)'s ability to quickly and effectively address your problem?
~Valarie: For that I would say two out of five.
GetHuman: And finally- any advice for other Federal Housing Administration (FHA) customers?
~Valarie: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Federal Housing Administration (FHA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Valarie taken from his Federal Housing Administration (FHA) customer service problem that occurred on November 9th, 2017.

Federal Housing Administration (FHA)

1.00 of 5 stars | 1 reviews

~Valarie's Federal Housing Administration (FHA) Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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