Fiat: Good day! I live in Ukraine. I have a problem w...
A Fiat customer review by GetHuman user ~Larisa from November 14th, 2017
Background on ~Larisa's case
GetHuman: ~Larisa - can you tell our other Fiat customers when your case took place?
~Larisa: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Fiat, and if so, how?
GetHuman: And which of these common Fiat customer issues best describes the reason you wanted to talk to them?
(Shows ~Larisa a list of common Fiat problems)
~Larisa: "Complaint" was why I was trying to contact.
~Larisa's review of Fiat customer service
GetHuman: So how would you sum up your experience for GetHuman's Fiat customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Larisa: Good day! I live in Ukraine. I have a problem with the automatic transmission. dealer refuses to change the box in the warranty period. done three times calibrate the clutch, but it does not help. I can not get them to a complete diagnosis Gearbox. help what do I do? how do I get service center to repair the car?
GetHuman: Let's quantify your experience contacting Fiat. On a scale of 1 to 5, how easy is it go get help on a Fiat problem?
~Larisa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Larisa: I'd give them a one out of five on communication.
GetHuman: And what about Fiat's ability to quickly and effectively address your problem?
~Larisa: For that I would say two out of five.
GetHuman: And finally- any advice for other Fiat customers?
~Larisa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Fiat to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Larisa taken from his Fiat customer service problem that occurred on November 11th, 2017.
Fiat
3.00 of 5 stars | 1 reviews
~Larisa's Fiat Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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