Fieldsupply.com: Only when I called was I informed that they wer...
A Fieldsupply.com customer review by GetHuman user ~AJC from November 19th, 2017
Background on ~AJC's case
GetHuman: ~AJC - can you tell our other Fieldsupply.com customers when your case took place?
~AJC: Yeah. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Fieldsupply.com, and if so, how?
GetHuman: And which of these common Fieldsupply.com customer issues best describes the reason you wanted to talk to them?
(Shows ~AJC a list of common Fieldsupply.com problems)
~AJC: "Returns" was why I was trying to call.
~AJC's review of Fieldsupply.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fieldsupply.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AJC: Only when I called was I informed that they were not back ordering products because of Xmas regardless that my order was placed prior to Thanksgiving. Even then they could not tell my when my order would ship. I will never order from them again. It's been over * weeks and I have yet to receive my order.
GetHuman: Let's quantify your experience contacting Fieldsupply.com. On a scale of 1 to 5, how easy is it go get help on a Fieldsupply.com problem?
~AJC: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AJC: I'd give them a one out of five on communication.
GetHuman: And what about Fieldsupply.com's ability to quickly and effectively address your problem?
~AJC: For that I would say two out of five.
GetHuman: And finally- any advice for other Fieldsupply.com customers?
~AJC: Call them early in the day or late. Don't forget any personal or account information you might need for Fieldsupply.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AJC taken from his Fieldsupply.com customer service problem that occurred on November 15th, 2017.
Fieldsupply.com
2.00 of 5 stars | 1 reviews
~AJC's Fieldsupply.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Fieldsupply.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Fieldsupply.com in any way.