Fifth Third Bank: negative balance and i just deposited * checks...
A Fifth Third Bank customer review by GetHuman user GetHuman-gmcmj from December 7th, 2017
Background on GetHuman-gmcmj's case
GetHuman: GetHuman-gmcmj - can you tell our other Fifth Third Bank customers when your case took place?
GetHuman-gmcmj: Yup. It was morning, on November 29th.
GetHuman: Did you reach out to Fifth Third Bank, and if so, how?
GetHuman: And which of these common Fifth Third Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gmcmj a list of common Fifth Third Bank problems)
GetHuman-gmcmj: "Update Account Info" was why I was trying to call.
GetHuman-gmcmj's review of Fifth Third Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Fifth Third Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gmcmj: negative balance and i just deposited * checks in the last * days
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-gmcmj: i shoud have money in my account , also i requested checks but never did hey tell e they would charge for them
GetHuman: Let's quantify your experience contacting Fifth Third Bank. On a scale of 1 to 5, how easy is it go get help on a Fifth Third Bank problem?
GetHuman-gmcmj: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gmcmj: I'd give them a five out of five on communication.
GetHuman: And what about Fifth Third Bank's ability to quickly and effectively address your problem?
GetHuman-gmcmj: For that I would say four out of five.
GetHuman: And finally- any advice for other Fifth Third Bank customers?
GetHuman-gmcmj: Call them early in the day or late. Don't forget any personal or account information you might need for Fifth Third Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gmcmj taken from his Fifth Third Bank customer service problem that occurred on November 29th, 2017.